COVID-19 Protocols

Due to the COVID-19 pandemic we would like to offer our customers reassurance on the cleaning and preparation procedures for our vehicles, and also how we intend to mange vehicle hand-over.

CLEANING

Before you pickup your Motorhome or Campervan we will ensure that a complete changeover clean has been completed to a set of pre-defined standards. The standards that we use to base our cleaning process on are published by the Professional Association of Self Caterers UK and can be accessed HERE. The vehicle clean will be documented and signed off by our cleaning staff. It will include the following.

1. Complete ventilation of the vehicle for a minimum of 4 hours to allow fresh air to circulate through all windows and roof lights.
2. Cleaning of all surfaces with warm soapy water.
3. Subsequent disinfection of all surfaces using a commercial grade Virucidal and Baterical chemical cleaner which complies to EN1276 and EN1467 standards. CLICK HERE for Product Data. Particular attention to be paid to touch points such as control panels, light switches, door handles, kitchen and fridge surfaces.
4. Removal of all crockery and cookware for washing at high temperature in our commercial dishwasher.
5. Removal of bed and kitchen linen for washing on minimum 60 degree cycle.

All cleaning staff carrying out cleaning on our vehicles will have self-certified to confirm that they are fit for work and are not suffering and COVID-19 symptoms prior to cleaning vehicles.

Cleaning staff will be supplied with appropriate PPE for cleaning tasks.

A fresh cleaning pack will be provided in the vehicle for each hire customer and will include virucidal cleaner, microfibre cloths and hand sanitiser. We respectfully ask customers to maintain cleanliness standards within the vehicles while they are on hire.

VEHICLE HANDOVER